Orders require processing before shipment, including order review, payment verification where necessary, picking, packing, and preparation.

Delivery estimates begin after an order has been processed and transferred to the carrier. Transit time may vary by destination, carrier network, weather, and logistics conditions.

Applicable shipping charges, if any, are displayed at checkout before an order is submitted.

Merovellin™ may use different warehouses or fulfillment facilities depending on stock availability, product, and destination.

Where tracking is available, tracking information will normally be provided after the carrier has accepted or scanned the shipment.

Please review your shipping address carefully. Contact us immediately if you notice an error. Changes cannot be guaranteed once processing begins.

Delivery availability depends on carrier, product size, service level, destination, and logistics route.

Tracking information does not always update in real time. Carrier scans may be delayed between facilities.

If a shipment appears lost in transit, contact customer support. Carrier tracking and delivery history may need to be reviewed.

If tracking shows “Delivered” but you cannot locate the package, check:

• Areas around the delivery location
• Household members or building reception
• Neighbors where appropriate
• Carrier notes or delivery photographs

Contact us promptly with your order number and photographs where appropriate if your shipment arrives damaged, incomplete, or incorrect.

Where international delivery is available, customs duties, taxes, brokerage fees, or other destination-country charges may apply unless checkout explicitly states otherwise.